FAQ's
Yes, most airlines charge fees for modifying a confirmed itinerary, in addition to any fare difference that may apply. World Travels may also charge a service fee for assisting with itinerary changes. The exact fees depend on the airline, fare rules, and the type of modification.
If you do not have a seat assigned despite a confirmed reservation, please check in online as soon as it opens or approach the airline check-in counter at the airport for assistance. Airline staff will do their best to assign you a seat.
Generally, name changes are not permitted on airline tickets. In most cases, the ticket is non-transferable, and you may need to purchase a new ticket. Please contact us to discuss your specific situation and explore any possible options, though they are often limited.
If the airline makes a significant change to your flight schedule, they will typically notify you and may issue a new ticket reflecting the updated timings. World Travels will also try to inform you of any such changes.
Whether you receive a refund upon cancellation depends on the fare rules of your ticket. Some tickets are non-refundable, while others may be refundable with a cancellation fee. Please check the fare rules at the time of booking or contact us for assistance.
You can contact World Travels for assistance with rescheduling your travel. We will liaise with the airline on your behalf to explore available options, subject to the airline's policies and fees.
An open or open-ended ticket typically refers to a ticket where the return date or even the destination is not fixed at the time of booking. These types of tickets are less common now, and often have specific conditions and validity periods. Please inquire with our agents if you are interested in such an option and understand its limitations.
Refunds on partially used tickets are generally not granted, especially for non-refundable fares. However, some airlines may consider it on a case-by-case basis under specific circumstances. Please contact us to inquire about your specific ticket.
Changes to partially used itineraries are often complex and may be subject to significant fees and fare differences. Please contact us with your booking details and the desired changes, and we will assess the possibilities with the airline.
Yes, when rebooking, you may have to pay airline-imposed change fees, any difference in fare between the original ticket and the new booking, and potentially a service fee from World Travels.
The number of times you can change your itinerary depends on the specific fare rules of your ticket or the terms and conditions of your travel voucher. Some tickets may allow limited changes for a fee, while others may be more restrictive.
Refunds for cancellations due to COVID-19 travel restrictions are subject to the airline's policies at the time of cancellation. Some airlines may offer full refunds, travel vouchers, or the option to reschedule without fees. Processing times for refunds can vary. Please contact us with your booking details for specific information.
Yes, if you purchase an open ticket (if available), you will receive a confirmation email with the details of the open portion, its validity, and instructions on how to book the remaining segments.
Open tickets typically have a validity period, often one year from the date of issue. If the ticket is not used within this period, it may expire and lose its value. Please check the specific terms and conditions of your open ticket.
If you change your booking and the new fare is lower than your originally ticketed fare, you may be eligible for a partial refund or a credit voucher, depending on the airline's policy and the fare rules of your ticket. Change fees may still apply, potentially offsetting any refund.
If you notice an error in the flight schedule on your confirmation page, please contact World Travels immediately so we can verify the correct details with the airline and make any necessary corrections.
The processing time for refunds varies depending on the airline, the payment method used, and the reason for cancellation. It can typically take anywhere from a few business days to several weeks for the refund to reflect in your account. World Travels will process the refund request promptly once approved by the airline.
If you receive an email about a refund you did not request, please contact World Travels immediately to verify the legitimacy of the email and ensure there has been no unauthorized activity on your booking. Do not click on any links or provide any personal information in response to such an email.
If you see multiple charges for a single reservation on your account, please contact World Travels immediately with details of the charges. We will investigate the issue and work to resolve any duplicate billing errors.
Similar to multiple charges, if you suspect duplicate charges for the same booking, please contact World Travels with the transaction details so we can investigate and rectify the situation.
If you are charged more than the fare quoted to you, please contact World Travels with your booking details and the quoted price. We will review the charges and investigate any discrepancies. Fare changes can occur between the time of the quote and the time of booking, but we will clarify any significant differences.
Currency conversion fees may apply if you are paying in a currency different from the one in which the fare is quoted by the airline or World Travels. Your bank or credit card provider typically levies these fees. The exact amount will depend on their policies. We will display the fare in the original currency and the approximate converted amount (if applicable), but we recommend checking with your payment provider for their specific currency conversion fees.
Baggage allowance policies vary significantly between airlines and fare classes. Please check the specific baggage allowance for your flight on your ticket confirmation or the airline's website.
For most international connecting flights on the same airline or within the same airline alliance, your checked baggage will be transferred automatically to your final destination. However, for some connections, especially involving different airlines or in certain countries, you may need to collect your baggage and re-check it. Please confirm the baggage transfer procedure with the check-in agent at your origin airport.
You can inquire about checked baggage agreements between connecting airlines at the check-in counter of your first flight. Our booking agents can also try to provide this information at the time of booking, but it's always best to verify at the airport.
If you miss your departure flight, your ticket may be canceled, and you may lose the value of the ticket, depending on the fare rules. If you miss a connecting flight due to your fault, the airline is generally not responsible. If the missed connection is due to a delay caused by the airline, they will usually assist you with rebooking on the next available flight. It's crucial to inform the airline as soon as possible if you anticipate missing a flight.
Please contact World Travels as soon as possible after booking your flight to request a special meal. We will happy to cofirm the same.
Yes, most airlines charge a nominal fee or a percentage of the adult fare for infants traveling on their lap. If you wish for your infant to have their own seat, they will typically be charged a child fare. Please provide the infant's date of birth at the time of booking so we can advise you on the applicable charges..
Yes, airlines generally offer discounted fares for children (typically aged 2-11) and infants (under 2 years old). The discount percentage varies depending on the airline and the fare class. Infants not occupying a seat usually pay a smaller percentage of the adult fare plus taxes.
While the displayed airfare generally includes taxes and surcharges, additional fees that may apply include baggage fees for exceeding the allowance, fees for seat selection, in-flight meals and entertainment (on some airlines), and airport improvement fees collected at the time of departure.
Yes, World Travels will make reasonable efforts to notify you of any significant flight schedule changes communicated to us by the airline. However, it is also your responsibility to check your flight status closer to your departure date.
You will typically need to carry a valid government-issued photo ID (such as a passport, driver's license, or national ID card) for domestic and international travel. For international travel, a valid passport is mandatory, and visa requirements may apply depending on your nationality and destination.
Yes, visa requirements depend on your nationality and the immigration policies of your destination country, regardless of whether you are traveling one-way or round-trip. Please check the visa requirements for your specific travel plans well in advance.
The value of an unused or partially used airline ticket depends on the fare rules. Non-refundable tickets may have no residual value. Refundable tickets may retain value, subject to cancellation fees and the validity period of the ticket.
When traveling with an e-ticket, you do not need a physical paper ticket. Simply proceed to the airline check-in counter or use online check-in, providing your booking reference number (PNR) and a valid photo ID.
For most online reservations, you will receive an e-ticket (electronic ticket). Your booking confirmation email will contain your booking reference number, which you will need for check-in.
Generally, you cannot add a passenger to an existing booking. You will need to make a new, separate booking for the additional passenger, which will be subject to current availability and fares. We will try our best to link the bookings if possible.
If you do not receive a booking confirmation email within a few hours of making your reservation, please check your spam or junk folder. If you still cannot find it, please contact World Travels to verify your booking and ensure the correct email address was provided.
